Our Products
Click On Your Machine
- Karcher K2 Pressure Washer
- Karcher K3 Pressure Washer
- Karcher K4 Pressure Washer
- Karcher K5 Pressure Washer
- Karcher K7 Pressure Washer
- WD 1 Vacuum Cleaner
- WD 2 Vacuum Cleaner
- WD 3 Vacuum Cleaner
- WD 4 Vacuum Cleaner
- WD 5 Vacuum Cleaner
- WD 6 Vacuum Cleaner
Click An Accessory
Recommended
- Ex Display, Grade A, Recons
- Cold Pressure Washers
- Hot Pressure Washers
- Vacuum Cleaners
- Carpet & Upholstery
- Steam Cleaners
- Garden Watering Range
Domestic Accessories
- Pressure Washers Accessories
- Window Vac Accessories
- Vacuum Cleaner Accessories
- Garden Power Accessories
- Steam Cleaners Accessories
- Floor Polisher Accessories
Commercial Accessories
- Window Vac Accessories
- Vacuum Cleaner Accessories
- Steam Cleaner Accessories
- Floor Cleaning Accessories
- Sweeper Accessories
- Carpet/Upholstery Accessories
- Bio Parts Cleaner Accessories
Cleaning Agents
Spare Parts
- Domestic Pressure Washer
- Domestic Window Vac
- Domestic Steam Cleaner
- Domestic Vacuum
- Domestic Sweeper
- Domestic Floor Care
- Garden Watering Range
- Commercial Pressure Washer
- Commercial Window Vac
- Commercial Vacuum Cleaner
- Commercial Steam Cleaner
- Commercial Floor Cleaner
- Commercial Carpet/Upholstery
Gift Ideas
Exploded Diagrams
- Home & Garden
- Commercial
Brochure Downloads
Customer Service
Delivery Info
Our Delivery will be charged based on that chargeable by a national carrier or Royal Mail unless the goods are offered for sale inclusive of delivery charges.
Please be aware that at the point of delivery a signature will be required. Please sign all items "UNCHECKED" unless you have checked and you are happy in its condition.
You as the customer must inspect any goods before signing for them as satisfactory. Any damage found MUST be noted on the delivery note and delivery refused.
During the Christmas period Royal Mail will experience some delays in the run up to Christmas.
A waiting period of 15 working days is required if your item appears to be lost before a replacement can be sent out. This is due to Royal Mail's terms and conditions. We will assume you have the goods if we have not been contacted within 30 days of fulfilment date therefore will not be liable if not contact made.
To Cancel an Order
If you wish to cancel an order please call 01925 44 44 64. As long as the post has not been picked up there will be no charge, if the post has been picked you it must be returned to us at your cost for refund.
Returns Policy
RETURNS POLICY IF YOU WISH TO RETURN AN ITEM THERE IS A ADMIN AND RESTOCKING CHARGE OF 15%
Terms & Conditions:
RETURNS POLICY IF YOU WISH TO RETURN AN ITEM YOU MUST - download, print off and fill in a RETURNS FORM
Download Returns form here
Return Items with your Returns Form
- If you are not entirely satisfied with any item you have ordered, you have the right to cancel your order up to 7 days from the date of receiving your goods.
- Please notify us by email or post of your decision to cancel your order with in 7 days of the date of receiving your goods.
- If you cancel your order, please return the goods to us (with the original packaging and with all relevant documentation).
- If you are returning goods to us, you must take reasonable care to ensure that the goods are not damaged in transit
- We recommended that you ask your Post Office for proof of posting and that you add insurance to cover the cost of the goods in the event of loss or damage.
- Please note that when returning an item, the parcel is your responsibility until it reaches us.
- If you fail to return goods at your expense, we reserve the right to charge the direct costs for their recovery and may offset that amount against any refund due.
- If you fail to return goods at your expense, we reserve the right to charge the direct costs for their recovery and may offset that amount against any refund due.
- Please do not forget to include your full contact details, Name/Address/Phone Number incase we need to contact you.
RETURNS POLICY IF THE ITEM WE HAVE SENT IS FAULTY OR THE INCORRECT ITEM WAS SEND
- If we have sent out a faulty or an incorrect item, please let us know immediately.
- Please carefully repack the item including all documentations.
- Please email or send the postage receipt to us and we will reimburse the postage cost.
- Please don't forget to include your full contact details, Name/Address/Phone Number incase we need to contact you.
REFUNDS
- Refunds will be issued within 30 days of the cancellation date of your order.
WARRANTY
- All Spare Parts bought and fitted by end user to domestic or commercial machines carries NO Warranty
- All items including professional bought from us through the website, phone or in-person will be Return To Base Warranty unless within our service area.
- If have any problems with an item bought from us please follow the below procedure.
- Notify us by email, post or phone that you are returning the product to us.
- Package item carefully and return it with proof of purchase for any warranty to be confirmed.
- If you are returning goods to us, you must take reasonable care to ensure that the goods are not damaged in transit.
- We recommended that you ask your Post Office for proof of posting and that you add insurance to cover the cost of the goods in the event of loss or damage.
- Please note that when returning an item, the parcel is your responsibility until it reaches us.
- Please do not forget to include your full contact details, Name/Address/Phone Number incase we need to contact you.